Shipping & Delivery Policy

1. Where We Deliver

Goods can be delivered throughout Australia and internationally. We use Australia Post to deliver packages, and they have access to 328 million delivery points worldwide.

Australia Delivery Times

Orders will be despatched within 5 working days and delivery will be made through Australia Post. During the checkout process you will be provided with delivery options such as normal and express delivery.

Standard Delivery (small deliveries)

Delivery to Estimated delivery (business days)
Metropolitan areas of Adelaide 1 day
Other capital cities 2 days
South Australian country locations 2 days
Country locations outside of South Australia 3 days

Refer to the Australia Post’s Domestic Letters for more delivery locations and times.

Parcel Delivery

Delivery to Estimated delivery (business days)
Metropolitan areas of Adelaide Up to 2 days
Melbourne Between 2 to 3 days
Sydney & Canberra Between 3 to 4 days
Other capital cities Between 5 to 6 days
South Australian country locations Up to 2 days

Refer to Australia Post’s Parcel Delivery for more delivery locations and times.

International Delivery Times

To get an estimate of delivery times for international parcels, visit Australia Post’s International Post Guide.

2. Cost of Delivery

Delivery costs are based upon Australia Post charges. On the cart or checkout page there is a Shipping Calculator.

3. Delivery Problems

If your package is not delivered within the above timeframes you should contact us.